Other Emergency

Not sure what it is? Use these universal first actions.

urgentGENERAL FIRST AIDReviewed 2026-08-18
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RECOGNIZE

  • Anything that looks life-threatening, sudden or rapidly worsening.
  • Severe pain, severe breathlessness, heavy bleeding, confusion or collapse.
  • Your instinct that something is seriously wrong is a valid reason to call for help.

CALL

  • Call 112 whenever you believe someone's life or safety is at risk.
  • 112 connects to police, fire and medical services across India.

DO NOW

  1. 1CHECK THE SCENE IS SAFEProtect yourself first — you cannot help if you are hurt.
  2. 2CHECK RESPONSE AND BREATHINGTap and shout, then look at the chest for up to 10 seconds.
  3. 3CALL 112Describe what you can see, plainly. The dispatcher will guide you.
  4. 4TREAT WHAT YOU CAN SEEStop heavy bleeding with pressure; place an unresponsive breathing person on their side.
  5. 5STAY WITH THEMKeep them warm, calm and still, and keep watching their breathing.

DO NOT DO

  • DO NOT give food, drink or medicines to a drowsy or unresponsive person.
  • DO NOT move a seriously injured person unnecessarily.
  • DO NOT delay calling 112 while searching for home remedies.
  • DO NOT try treatments you have not been taught.

WHILE WAITING FOR HELP

  • Keep the phone line open if the dispatcher asks you to.
  • Send someone to guide the ambulance to your exact location.
  • Note the time symptoms started and what you did.

WHEN TO ESCALATE

  • Unresponsive and not breathing normally → Cardiac Arrest flow.
  • Any rapid worsening → call 112 back and report the change.

AFTERCARE

  • Follow the advice of the health professionals who take over care.
MEDICAL SOURCES
  • Ministry of Home Affairs, Government of India

    Emergency Response Support System (ERSS) — 112 pan-India emergency number

    Published / updated 2019 · Evidence reviewed for this app on 2026-08-18

    Open source
  • American Red Cross

    Focused Updates and Guidelines for First Aid

    Published / updated 2024 · Evidence reviewed for this app on 2026-08-18

This content is educational first-aid guidance and does not replace emergency medical care. Guidelines can change. Verify clinical guidance periodically.

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