Burns and Scalds

Cool with clean running water. Never use ice, butter or toothpaste.

urgentHIGH-CONFIDENCE GUIDANCEReviewed 2026-08-18
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RECOGNIZE

  • Red, painful skin; blisters; white, brown or charred skin.
  • Severe burns may be painless because nerve endings are damaged.
  • Burns to the face, neck, hands, feet, joints or genitals are always serious.
  • Soot around the nose or mouth, hoarse voice or coughing after a fire suggests airway burns.

CALL

  • Call 112 for large burns, deep burns, burns to face/airway, chemical or electrical burns, or burns in infants and elderly people.
  • Call 112 if the person has breathing difficulty after a fire.

DO NOW

  1. 1STOP THE BURNINGMove away from the heat source and put out any flames — stop, drop and roll.
  2. 2REMOVE JEWELLERY AND LOOSE CLOTHINGTake off rings, bangles and clothing near the burn — but never pull off anything stuck to the skin.
  3. 3COOL WITH RUNNING WATERHold the burn under cool clean running water for 20 minutes.
  4. 4KEEP THE PERSON WARMCool the burn, not the person. Cover the rest of the body, especially children.
  5. 5COVER THE BURNAfter cooling, cover loosely with cling film or a clean non-fluffy dressing.
  6. 6GET MEDICAL CARECall 112 or reach a hospital for anything more than a small superficial burn.

DO NOT DO

  • DO NOT apply toothpaste, butter, ghee, oil, haldi, ink, mud or any household substance.
  • DO NOT apply ice or iced water directly to a burn.
  • DO NOT burst blisters.
  • DO NOT peel off clothing that is stuck to the skin.
  • DO NOT use cotton wool or fluffy dressings on a burn.
  • DO NOT delay cooling while looking for a remedy.

WHILE WAITING FOR HELP

  • Keep cooling for the full 20 minutes where possible, then cover the burn.
  • Watch for shivering in children and elderly people and keep the rest of the body warm.
  • Note what caused the burn and the time it happened.
  • Watch breathing if there was any smoke or fire in an enclosed space.

WHEN TO ESCALATE

  • Breathing difficulty, hoarse voice or soot around the mouth → airway burn, call 112 immediately.
  • Burn larger than the person's palm, or any deep burn → emergency care.
  • Unresponsive and not breathing normally → Cardiac Arrest flow.

AFTERCARE

  • Keep the dressing clean and dry, and watch for infection: increasing pain, pus, fever, spreading redness.
  • Ask a doctor about tetanus protection.

Special cases

Chemical burn
  • Protect yourself first — wear gloves and avoid contact with the chemical.
  • Brush off dry powder, then remove contaminated clothing where safe.
  • Flush the area with plenty of clean running water for at least 20 minutes.
  • Take the chemical container or label to hospital.
Chemical in the eye
  • Irrigate the eye immediately with clean running water or saline for at least 20 minutes, holding the eyelid open.
  • Flush from the inner corner outwards so the chemical does not run into the other eye.
  • Emergency care is required — continue irrigation on the way if possible.
Electrical burn
  • Switch off the power supply before touching the person.
  • Electrical injuries need medical evaluation even if the skin looks barely marked, because deep and cardiac injury can exist.
MEDICAL SOURCES
  • World Health Organization

    Burns — Fact sheet and emergency care guidance

    Published / updated 2023 · Evidence reviewed for this app on 2026-08-18

    Open source
  • American Red Cross

    Focused Updates and Guidelines for First Aid

    Published / updated 2024 · Evidence reviewed for this app on 2026-08-18

  • European Resuscitation Council

    ERC Guidelines — Basic Life Support and First Aid

    Published / updated 2021 · Evidence reviewed for this app on 2026-08-18

    Open source

This content is educational first-aid guidance and does not replace emergency medical care. Guidelines can change. Verify clinical guidance periodically.

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